Privacy statement Mannenzaal

At Mannenzaal, we handle your personal data with care. We believe it is important that you know what data we collect, why we do so and what your rights are.

1. Who are we?

De Mannenzaal
Westsingel 47
3811 BA Amersfoort
Part of:
Stichting St. Pieters en Bloklands Gasthuis – Cultural Heritage
Email: info@mannenzaal.nl
Telephone: +31 6 11 26 79 47

2. What personal data do we process?

We only process data that is necessary for our services. This may include:
First and last name
Email address
Telephone number
Address details (for rentals or invoicing)
Payment details (via our payment provider)
Data about your website usage (via cookies)
Any dietary or accessibility requirements for events (only if provided by you)
We do not process any special personal data unless this is necessary and with your consent.

3. Why do we process this data?

We use your data for:
Processing reservations or rental requests
Ticket sales
Sending newsletters (with consent)
Answering questions
Administration and legal obligations
Improving our website and services
We never sell your data to third parties.

4. Online ticket sales

When you purchase tickets online, payment is processed by an external payment provider.
This party processes your payment details securely and in accordance with applicable privacy legislation. We only receive the data necessary to confirm your reservation.
We have concluded processing agreements with our payment and ticket partners.

5. Newsletter

When you sign up for our newsletter, we use your email address to inform you about:
Exhibitions
Living History
Activities and events
Special news
You can unsubscribe at any time via the unsubscribe link at the bottom of the newsletter.

6. Educational programmes

When participating in educational programmes (e.g. through schools), we only process the necessary contact details of teachers or supervisors.
Pupils' details are not actively stored, unless this is necessary for organisational reasons and always in consultation with the school concerned.

7. Photography and visual material

During events or activities, photographs or video recordings may be made for promotional purposes (website, newsletter, social media).
We handle this with care:
We do not take specific portrait photographs without permission.
Visitors can always indicate that they do not want to be photographed.
For images of minors, we ask for explicit permission from parents/guardians.
Would you like a photo to be removed? Please contact us.

8. Camera surveillance

Camera surveillance may be present in and around the Mannenzaal for:
Security of visitors and employees
Protection of the monument and collection
Images are not stored longer than necessary and are only viewed in the event of incidents. Camera surveillance is clearly indicated.

9. Cookies

Our website uses cookies to function properly and to gain insight into its use.
We use:
Functional cookies (necessary)
Analytical cookies (set to be privacy-friendly)
Possibly marketing cookies (only with permission)
On your first visit, we ask for your consent via a cookie banner.

Cookie statement Mannenzaal

What are cookies?
Cookies are small text files that are placed on your device when you visit our website.
Which cookies do we use?

1. Functional cookies
   Necessary for the website to function properly.

2. Analytical cookies
   We use Google Analytics, for example, to gain insight into visitor numbers and usage.
   These cookies are set to be privacy-friendly:
   IP addresses are anonymised
   Data is not shared with Google for advertising purposes

3. Marketing cookies (if applicable)
   Only if you give your consent, for example for social media integrations or advertising tracking.
   Disabling cookies
   You can always delete or disable cookies via your browser settings.
   Please note: the website may then function less effectively.

Retention periods

We do not retain personal data longer than necessary:
Contact requests: maximum 1 year
Newsletter data: until unsubscribed
Administration: 7 years (legally required)
Camera images: maximum 4 weeks (unless incident)

Do we share data with third parties?

Only when necessary for:
Website management
Payment providers
Newsletter software
IT services
Processing agreements have been concluded with these parties.

Your rights

You have the right to:
View your data
Correct your data
Have your data deleted
Object
Withdraw your consent
Submit a complaint to the Data Protection Authority
To do so, please contact us at info@mannenzaal.nl.

Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access.

Changes

We may amend this privacy statement. The most current version is always available on our website.