Terms & Conditions
Terms & Conditions
Good to know before your visit
We look forward to welcoming you to the Mannenzaal. To ensure that everyone has a pleasant and safe visit, we ask you to take the following into account:
Admission
You will need a valid ticket. Please keep this with you during your visit. Your ticket will no longer be valid once you leave the Mannenzaal.
Historic location
The Mannenzaal is a monument dating from 1531. The space is fragile. Please do not touch any objects and always follow the instructions of our staff.
Bags and belongings
Large bags and rucksacks are not permitted in the hall. Small bags up to A4 size are allowed. Coats and larger items can be left at the reception desk.
Food and drink
Food and drink are not permitted in the Mannenzaal.
Photography
Photography for private use is permitted, without flash, tripod or selfie stick.
Children
Children up to the age of 12 may visit the Mannenzaal when accompanied by an adult.
Assistance dogs
Guide dogs and assistance dogs are welcome.
Do you have any questions about accessibility or your visit? Please feel free to contact Museum Flehite in advance. Tel.: 033-247 11 00, E-mail: info@museumflehite.nl.
We are happy to help.
Mannenzaal Terms and Conditions
Valid from 1 April 2026
1. General
You visit the Mannenzaal at your own risk. Parents and guardians are responsible for the behaviour of the children they bring with them. Always follow the instructions of our staff. Staff may ask visitors who do not comply with these terms and conditions or who disturb the peace to leave the Mannenzaal. In that case, there is no right to compensation.
2. Access
You can only visit the Mannenzaal with a valid admission ticket. Keep this ticket with you during your visit and show it to our staff on request. The ticket is valid for one-time use only and loses its validity as soon as you leave the Mannenzaal.
Staff members may refuse entry, for example in the event of visible alcohol or drug use or behaviour that disturbs the peace or safety.
3. Accessibility
The Mannenzaal is a historic monument. We do our best to make the visit as accessible as possible, but not all areas are suitable for people with reduced mobility. Do you have any questions about accessibility? Please contact us in advance.
Visitors who are unable to move around the Mannenzaal independently may bring a companion free of charge.
4. Safety
For your own safety, you may not enter areas that are not accessible to the public. The Mannenzaal is not liable for damage to personal property, clothing or bodily injury.
5. Items brought with you
It is not permitted to bring weapons, dangerous objects, narcotics, sound equipment, scooters, (children's) bicycles or other means of transport.
Large bags, rucksacks, umbrellas and baby carriers are not permitted in the Mannenzaal. Small handbags up to A4 size are permitted. We ask that coats and larger items be left at the cloakroom or reception desk.
Prams and buggies are permitted, provided they can be safely stored in the room. The Mannenzaal is not responsible for loss of or damage to items left in storage.
6. Pets
Pets are not permitted. Guide dogs and assistance dogs are welcome, unless this is not possible in a specific room for conservation or safety reasons.
7. Food and drink
Food and drink are not permitted in the Mannenzaal. Do you need food or drink for medical reasons? Please notify a member of staff in advance.
8. Photography and filming
Photography for private use is permitted, unless otherwise indicated. The use of flash, tripods or selfie sticks is not permitted. Image and sound material may only be used for personal, non-commercial purposes.
You may be photographed or filmed during your visit. The Mannenzaal may use this image material for publication.
9. Crowds and disruptions
The Mannenzaal has limited capacity. In the event of crowds, waiting times or technical disruptions, there is no right to a refund or compensation.
10. Damage
If you notice an unsafe situation or damage, please report this to a member of staff as soon as possible. If you have accidentally caused damage yourself, please report this to the desk before you leave.
11. Lost property
We keep lost property for a maximum of six months. Have you lost something? Please report this to the reception desk during opening hours. We hand in valuable items, identity cards and driving licences to the local authority or police.
12. Liability
Any damage caused during your visit must be reported to the reception desk before you leave. Reports made after you have left will not be processed. The Mannenzaal is only liable in cases of demonstrable intent or gross negligence on the part of its employees.
13. Promotion and sales
Without written permission, the promotion or sale of products or services in or around the Mannenzaal is not permitted.
14. Smoking
Smoking is not permitted in the Mannenzaal.
15. Children and supervision
Children up to the age of 12 may visit the Mannenzaal only when accompanied by at least one adult. Groups of children must follow the instructions of our staff.
16. No refunds for non-use
If you do not use your admission ticket, no refund will be given. This also applies in the event of illness, feeling unwell, loss or theft of the ticket, or if the ticket was obtained through a third party. Once purchased, tickets cannot be exchanged.
